CC-102, Link Road, Jawahar Nagar 302004 Jaipur IN
CC-102, Link Road, Jawahar Nagar Jaipur, IN

Seller FAQs

Take a look through our FAQs below. Please get in touch with us if you have any more questions.

 Q. How can I speak to someone?

 A.Register your interest here and a member of our team will be in touch with you straightaway.

 Q. I’m not an Indian-registered business. Can I still sell on

 A. Sorry, at the moment only Indian businesses with an Indian bank account can sell with us.

 Q. What can’t I sell?

 A. Care leaders need a wide range of products to run their services. If they need it, you can sell it. However, there are some restrictions.    

       You can’t sell:

  • Products restricted by the Indian law.
  • Counterfeit, unauthorised  or unlicensed merchandise.
  • Non-CE marked goods (wherever this may be required)
  • Products which infringe the Intellectual Property Rights of a third party.

 Q. Who do buyers contact if there’s a problem?

 A. In the first instance, customers will contact the seller who should make every effort to resolve the issue. If that doesn’t work out, will step in to help find a resolution.             

  Q. Is there a minimum contract?

  A. No. If you want to terminate your agreement, simply put it in writing with a 30-day-notice.

  Q. Can other sellers list on my products?

  A. No, only you can list on your products.

  Q.  My channel system isn’t listed, What should I do?

  A.  Register with us and let us know. We’re adding APIs all the time.